Refund and Returns
We cannot issue refunds on customized items.
If you have asked for a special order or have asked that your items be modified in any way, do not send them back to us.
We cannot re-sell any modified or customized orders.
Other than above we will happily refund your finial order at anytime within 30 days of receipt.
They must be returned to us in the same condition that you received them.
Please take care when packaging that it will withstand the trip back safely.
Please make sure that the items that you ordered are the correct size for your project before ordering.
There is a 20% restocking fee that will be deducted from your refund.
Shipping fees that you already paid and your return shipping is not refunded.
Please ship to:
The Grand Finial Returns
7906 Ross Lake Rd
Cavour WI 54511